I rencently bought a Snake Slayer for personal and home defense and have enjoyed shooting it recreationaly as well. One day while shooting I noticed two cracks in the upper portions of the wooden grip on the pistol handle. I called and spoke with the nice people at Bond Arms which where very apologetic and understanding and offered to send me some replacement grips in the mail to replace my cracked ones. A couple of days later I recieved them in the mail and put them on. Presto! problem solved!! I just wanted to leave a review telling other people about the great customer service and good people at Bond and that I very highly reccomend their product and their customer service is second to none. Thanks Bond Arms!